CANCELLATION/REFUND/TRANSFER POLICY:

Our policy applies to all refunds, transfers, and cancellations regardless of original sign-up date.

POLICY FOR Summer Camp, Winter Camp, Spring Break Camp, and any and all week and 3 week long camps:

Within 24 hours of your registration, 100% refund is available.

All enrollment fees include a non-refundable deposit of 20%.  If the Participant’s enrollment is cancelled within two (2) weeks of the session’s start date, there will be no refund issued. If the Participant’s enrollment is cancelled prior to two (2) weeks of the session’s start date, a refund of the enrollment fee, minus the 20% non-refundable deposit will be issued.  

 

This refund policy holds for instances of illness or family emergencies. Cancellations must be requested in writing via email. The date stamp on the email will serve as the time marker for your request and will establish potential refund, if any.

 

If you wish to transfer your Participant’s camp week to another week, approval by MAL of such transfer will be determined on a case-by-case basis and per availability. MAL cannot guarantee that a transfer is possible. If a transfer can be made, there is a penalty fee in the amount of the 20% non-refundable deposit if the request to transfer the Participant’s camp week to another week is made within two (2) weeks of the original camp week’s start date.

 

In the event that you, your child, or someone in your household becomes infected by Covid-19 you can change your reservation for a later date. In the event that you have to cancel due to Covid-19 and we are able to fill your spot, you will be refunded minus a 3% service fee. In the event that we have to cancel a class, camp, or private event due to unforeseen circumstances, you will be fully refunded.

POLICY FOR Drop-in classes, single classes of any kind, or events:

If the Participant’s enrollment is cancelled prior to 48 hours of the session’s start date, a refund of the enrollment fee, minus a 3% non-refundable service fee will be issued.  

No refund for cancellation less than 48 hours in advance. Reservations are transferable. If your session exceeds the scheduled hours, you will be invoiced for the additional time.

Additionally:

-If we are able to fill up the spot we will offer a refund minus service fee of 3%.

-If there is a case of Covid-19 in the family we will evaluate it on a case by case basis. 

-If we need to shut down everything like last year we will refund everyone minus service fee of 3%.