CANCELLATION/REFUND/TRANSFER POLICY:
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We understand your family schedule can change.
As a small business, we have our cancellation policy in place so we can maintain a healthy work environment to help us bring our very best towards hosting an engaging, vibrant, and magical experience for your children with a low teacher-to-child ratio.
Policy For All Messy Art Lab Camps :
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100% refund for cancellations within 24 hours of registration.
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All enrollment fees include a non-refundable deposit of 20%.
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Refund of enrollment fee minus 20% non-refundable deposit if cancellation is made prior to 30 days of session start date.
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No refund for cancellations made within 30 days of the session start date unless the spot is filled, in which case refund credits minus the 20% non-refundable deposit will be issued.
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Cancellations must be requested in writing via email.
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Approval for the transfer of camp week to another week will be determined on a case-by-case basis and per availability, with a penalty fee of 20% non-refundable deposit if made within 30 days of the original camp week start date.
Policy for Drop-In Classes, Single Classes of any kind, or Events:
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If the Child's enrollment is canceled prior to 48 hours of the session’s start date, a refund of the enrollment fee, minus a 5% non-refundable service fee will be issued.
No refunds for cancellations less than 48 hours in advance. Reservations are transferable.
If your session exceeds the scheduled hours, you will be invoiced for the additional time.