CANCELLATION/REFUND/TRANSFER POLICY:
We understand your family schedule can change.
As a small business, we have our cancellation policy in place so we can maintain a healthy work environment to help us bring our very best towards hosting an engaging, vibrant, and magical experience for your children with a low teacher-to-child ratio.
Policy For All Messy Art Lab Camps :
ALL cancelations within 24 hours of your registration, will receive 100% refund
All enrollment fees include a non-refundable deposit of 20%
If the child's enrollment is canceled within two (2) weeks of the session’s start date, there will be no refund issued. If we fill up the spot, we will offer a refund minus the 20% non-refundable.
If the child's enrollment is canceled prior to two (2) weeks of the session’s start date, a refund of the enrollment fee, minus the 20% non-refundable deposit will be issued
CANCELATIONS must be requested in writing via email. The date stamp on the email will serve as the time marker for your request and will establish a potential refund, if any.
If you wish to transfer your Participant’s camp week to another week, approval by MAL of such transfer will be determined on a case-by-case basis and per availability. MAL cannot guarantee that a transfer is possible. If a transfer can be made, there is a penalty fee in the amount of the 20% non-refundable deposit if the request to transfer the Participant’s camp week to another week is made within two (2) weeks of the original camp week’s start date.
In the event that we have to cancel a class, camp, or private event due to unforeseen circumstances, you will be fully refunded.
POLICY FOR Drop-in classes, single classes of any kind, or events:
If the Child's enrollment is canceled prior to 48 hours of the session’s start date, a refund of the enrollment fee, minus a 3% non-refundable service fee will be issued.
No refund for cancellation less than 48 hours in advance. Reservations are transferable.
If your session exceeds the scheduled hours, you will be invoiced for the additional time.